Shipping policy
Tritva Shipping Policy
At Tritva, our goal is to make your shopping experience delightful and convenient. This Shipping Policy explains how we process, dispatch, and deliver your orders.
Free Shipping
Enjoy free shipping on all orders above ₹5,000.
For orders below this amount, standard shipping charges will be calculated at checkout.
Processing & Estimated Dispatch Time
All orders are carefully prepared and dispatched from our studio within 7–10 business days of order confirmation.
Delivery timelines depend on your location and the courier service; these are estimates and may vary due to factors beyond our control (e.g., weather, logistics delays, or strikes).
Order Tracking
Once your order has been dispatched, you will receive an email, SMS, or WhatsApp message with tracking details so you can easily monitor its status.
Shipping Coverage
We currently ship across India. For international shipping inquiries, please contact our team at tritva.in@gmail.com before placing an order.
Undeliverable Packages & Re-Delivery
If a shipment is returned to us due to an incorrect address, failed delivery attempts, or unavailability of the recipient, re-delivery charges may apply.
Packaging & Transit Damage
Every product is packed securely to ensure it reaches you in perfect condition.
If your order arrives damaged, please notify us at tritva.in@gmail.com
within 48 hours, along with clear photographs of the packaging and product. We will assist you promptly.
Large or Bulk Orders
Bulk or custom orders may require extra handling time or special arrangements for shipping. Our team will share details if this applies to your purchase.
Swift Order Processing: We aim to process and dispatch your orders as quickly as possible.
Cancellation Limitations: Because of our efficient order-fulfillment system, cancellations are not possible once an order is placed. Please review your selections carefully before confirming your purchase.
Customer Service Assistance: For any shipping or order-related queries, our dedicated customer service team is happy to assist you:
📞 +91 97460 45558
tritva.in@gmail.com